PRIVACY POLICY

First Impressions Dental & Cosmetics (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information.

This Privacy Policy explains how information is collected, used, and safeguarded when you visit our website or use our virtual consultation services.

1. Information We Collect

We may collect personal and health-related information including:

  • Name

  • Date of birth

  • Email address

  • Phone number

  • Medical and dental history

  • Uploaded photos or documents

  • Appointment information

  • Payment information

  • Communications submitted through forms or scheduling systems

2. How We Use Your Information

Your information may be used to:

  • Schedule and manage appointments

  • Provide virtual consultation services

  • Communicate regarding your care

  • Process payments

  • Improve website functionality and user experience

  • Maintain records related to services provided

  • Comply with legal and professional obligations

3. Health Information & Confidentiality

We understand the importance of protecting your personal and health information.

Information submitted through our website and consultation systems is handled using secure platforms and reasonable safeguards designed to help protect confidentiality and privacy.

However, no electronic transmission or storage method can be guaranteed to be 100% secure.

4. Payment Processing

Payments made through our website or scheduling platforms are processed through secure third-party payment providers.

We do not store complete payment card information on our servers.

5. Website Analytics & Cookies

Our website may use cookies or analytics tools to improve user experience and understand website traffic.

These tools may collect non-identifiable information such as:

  • Browser type

  • Device information

  • Pages visited

  • Time spent on the website

You may disable cookies through your browser settings.

6. Third-Party Services

We may use third-party platforms for:

  • Scheduling

  • Video consultations

  • Payment processing

  • Website hosting

  • Communication services

These providers may have their own privacy policies and security practices.

7. Sharing of Information

We do not sell or rent your personal information.

Information may be shared only:

  • As necessary to provide services

  • With secure service providers assisting our operations

  • When required by law

  • To protect safety, rights, or legal obligations

8. Your Rights

You may request to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of information when legally permitted

Requests may be submitted using the contact information below.

9. Children’s Privacy

Our services are not intended for children under the age of 18 without parent or guardian involvement.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time.

Updated versions will be posted on this page with a revised effective date.